Introduction

At Jotly (“we,” “us,” or “our”), we prioritize your privacy and are dedicated to safeguarding the information we handle through our Shopify app, Size Chart & Guide By Jotly (the “App”). This Privacy Policy explains what data we collect, how we use it, and your responsibilities as a user. By installing and using the App, you agree to these terms. If you do not agree, please do not install or use the App.

1. Information We Collect

We do not collect, store, or process any personal information or data about your customers or their interactions with your Shopify store. Our data collection is strictly limited to:

• Store Information:
  • Your store name and email address, collected solely to enable App functionality and communicate with you, the store owner.
• Optional Analytics Data:
  • If you enable analytics via the Jotly dashboard, we collect anonymized event data (e.g., which size charts are viewed) to provide usage insights. This data does not include any identifiable information about your customers or individuals viewing the charts.

2. Your Content and Responsibility

Any content you create using the App (e.g., size charts, guides, or related materials) is your sole responsibility. We do not claim ownership, control, or liability for such content, including its accuracy, legality, or compliance with applicable laws or Shopify policies. You are responsible for ensuring that your use of the App and the content you generate complies with all relevant regulations and standards.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Store Information:
  • To operate the App, provide support, improve our services, and communicate with you (e.g., for updates or troubleshooting).
  • We may use the email address of the App user (i.e., the person using the Jotly portal) to send App-related emails, such as feature updates, support notifications, or important account information.
• Optional Analytics Data: To generate performance metrics displayed in the Jotly dashboard, helping you understand how your size charts are used.

4. Information Sharing and Disclosure

• No Customer Data: We do not collect, store, or share any data about your customers. Your customers’ privacy remains fully protected.
• Store Information: We do not sell, rent, or share your store information with third parties, except:
  • As required by law (e.g., to comply with a subpoena or legal process).
  • With Shopify, as necessary to operate the App within the Shopify ecosystem (e.g., API access).

5. Data Security